These terms and conditions, our privacy policy, and any other information we brought to your attention before we confirm your booking, apply to your booking with One World Travels Group Ltd, with a registered office at 56 Scotland Green, London, United Kingdom (“we”, “us” or “our”). Please read them carefully and accept them in full before booking. In these terms and conditions, references to “you” or “your” include the customer on the booking and all persons on whose behalf a booking is made or to any other person a booking is added or transferred. If you have any additional questions after reading these terms and conditions, please do not hesitate to contact our customer service staff, who will be happy to assist you.
We are merely acting as an agent or sub-agent of the service provider, except where we state the contrast of these terms and conditions. When you are making a booking on our platform, our service is only to receive and provide information about those travel services, and you will enter into a contract with the service provider of the travel service. Our conditions to you may vary depending upon which arrangements you book with us, and we set them out clearly at the end of this document.
We both acknowledge and agree that the COVID-19 pandemic has affected travel throughout the world and that we have responsibilities to comply with various laws, regulations, and guidance issued by governmental or regulatory authorities. It is a condition of making your booking through us you obtain travel insurance which includes cover against any issues or incidents that may affect your booking.
You may be required to undergo temperature checks, provide health information or certificates, wear personal protective equipment such as face masks and gloves, and abide by social distancing requirements. There may also be other limitations on the number of persons who may use facilities or services at any particular time.
It is your responsibility to accept that certain Service Providers, ports, airports, border control or other third parties may need you and members of your party to perform certain health formalities. If you fail to meet these requirements or refuse to complete them, you may be denied boarding, exit, entry, or the use of some other facility or service.
Some countries may impose quarantine or self-isolation measures upon travelers, whether in the place of destination or upon return. It is essential that you strongly familiarise yourself with the advice from your national authority for overseas travel before departing. In the UK, the Foreign and Commonwealth Office’s latest advice for travel to other countries is available on the link below.https://www.gov.uk/browse/abroad/travel-abroad
Please note that we will issue no refunds for the fees you have paid for vaccination and quarantine requirements at your destination if those procedures are not carried out by the time you visit. (e.g., if you booked your holiday with us months prior to your actual departure date, and if, by the time you travel, COVID-19 regulations are lifted and you will not need to undergo quarantine requirements, no refunds will be issued).
6 In the circumstances where you advise us before travelling and the relevant Service Providers, or we decide that you are no longer able to travel because of the COVID-19 risk, then your booking will be handled as having been cancelled. Nevertheless, there will be options to explore with you whether you can postpone your booking to a later date
Many of the arrangements which we help you organize result in “Packages”, as this word is defined in the Package Travel and Linked Travel Arrangements Regulations 2018 (“Package Travel Regulations”). A Package will exist if you are a resident of the European Economic Area (EEA) and you book a combination of at least two of the following Travel Services in a single booking with us, where the arrangement covers a period of more than 24 hours or includes overnight accommodation.
1.Transport 2.Accommodation 3.Hire of motor vehicles. Other tourist services In the case of where you are buying a mixture which involves ‘other tourist services’ and only one of (a), (b), or (c) above, then this will only be a Package if the ‘other tourist services; Are not necessary to (a), (b) or (c) above. Are not bought after the start of the performance of (a), (b) or (c) above If unless it accounts for a vital proportion of the value of the Package, or otherwise serves an essential feature of the Package. Meanwhile, once you book a Package, we will continuously be acting as an agent or subagent in the way described above. For this reason, you will still be entering into different contracts with the Service Provider(s) or principal supplier(s) of each specific Travel Service. This is regarded as a “Multi-Contract Package” in your ATOL Certificate. Please understand that Packages on our site are not identical to conventional pre-packaged holidays where the Travel Services are customarily pre-selected by a tour operator or travel company. Through our booking platform, you will be responsible for selecting each Travel Service yourself. Together, your selections and contracts with the Service Providers form a Package.
50 Oval Road North,
Dagenham,
Essex,
London,
RM109EL
United Kingdom.
